At HSBC, we recognise that how we do business is as important as what we do. We have a responsibility to our customers, employees and the communities in which we operate. We understand that to achieve success in the long term, economic growth must be sustainable.

We aim to play a leading role in the global transition to a low-carbon economy. This means supporting our customers and supply chains to reduce their environmental impact at the same time as minimising our own. We are also mindful of our social responsibilities, and committed to high standards of governance.

Reporting on our progress

We publish regularly updated information on our performance in relation to environmental, social and governance (ESG) issues. This helps us understand the impact of our actions on people and the planet.

We believe that improving our ESG performance is crucial to our long-term success and have targets to guide how we do business. These include pledges to:

  • Provide and facilitate USD100 billion in sustainable financing and investments by 2025. By the end of 2019, we had made USD52.4 billion of progress towards this goal
  • Ensure that 30 per cent of our senior roles are held by women at the end of 2020. By the end of 2019, we had reached 29.4 per cent

Our other targets focus on improving customer satisfaction, reducing the environmental impact of our operations, and upholding high standards of conduct worldwide. The 2020 annual incentive scorecards of the Group Chief Executive Officer, Group Chief Financial Officer and members of the Group Management Board include measures linked to these outcomes.

You can read further information about Our approach  to environmental, social and governance issues on our global corporate website. Please note this is English language only.