We aim to play a leading role in the global transition to a low-carbon economy. This means supporting our customers and supply chains to reduce their environmental impact at the same time as minimising our own. We are also mindful of our social responsibilities, and committed to high standards of governance.
We publish regularly updated information on our performance in relation to environmental, social and governance (ESG) issues. This helps us understand the impact of our actions on people and the planet.
We believe that improving our ESG performance is crucial to our long-term success and have targets to guide how we do business. These include pledges to:
Our other targets focus on improving customer satisfaction, reducing the environmental impact of our operations, and upholding high standards of conduct worldwide. The 2020 annual incentive scorecards of the Group Chief Executive Officer, Group Chief Financial Officer and members of the Group Management Board include measures linked to these outcomes.
You can read further information about Our approach to environmental, social and governance issues on our global corporate website. Please note this is English language only.